Welcome to VATECH Support
Please have your imaging system Serial Number (SN) available when you call. The SN is found on the Service Tag which is located typically on the left side of the device column. It's also ideal to have the best contact phone number and Dr information available for the fastest service possible.
Please download the client first. You will be prompted to “Run & Install”. Please run the Teamviewer Quick support client, once finished please provide your ID/PW to the Customer Service Support Engineer once requested.
For fastest service possible, please have this ID/PW ready.
Teamviewer Client Link: DOWNLOAD CLIENT
You can also visit our
for quick online self help available 24/7
Ez3D-i Viewing Computer's requirements
Intel i5 2.6GHz or Higher
4GB or Higher
512GB (7,500 RPM SATA or Above)
Nvidia GTX 1050Ti or Equivalent, 2GB or Higher
Windows 10, 8(8.1), 7, XP, Vista