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	<title>FAQs &#8211; GreenCT</title>
	<atom:link href="https://www.greenct.com/faq/feed/" rel="self" type="application/rss+xml" />
	<link>https://www.greenct.com</link>
	<description>Best of Class CBCT - Dental Imaging</description>
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		<title>How to Configure EZDent-i Database &#038; FileServer Settings</title>
		<link>https://www.greenct.com/faq/how-to-configure-ezdent-i-database-fileserver-settings/</link>
		<pubDate>Wed, 19 Sep 2018 16:06:12 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2267</guid>
		<description><![CDATA[<p>Ensure the Database and File Server, typically located on Capture PC or Main Office Server are running and accessible first. Verify the IP address of where the installation is located. &#160; First time installation configuration Method: During the first run of EZDent-i, a connection information screen might appear....</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/how-to-configure-ezdent-i-database-fileserver-settings/">How to Configure EZDent-i Database &#038; FileServer Settings</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>Ensure the Database and File Server, typically located on Capture PC or Main Office Server are running and accessible first. Verify the IP address of where the installation is located.</p>
<p>&nbsp;</p>
<p><u>First time installation configuration Method</u>:</p>
<p>During the first run of EZDent-i, a connection information screen might appear.</p>
<p>IP Settings section:</p>
<ul>
<li><u>For Workstations/Capture PC:</u> If the database is on a remote server &#8211; click the &#8216;Search Server&#8221; button, from the listing choose the correct IP address of where the EzDent-i Server installation is located.</li>
<li><u>For Server/Capture PC </u>&#8211; If the database is local typically EzServer will be installed lcoally on a Server Install / Capture PC install, set the address to point to the local setting of : 127.0.0.1</li>
</ul>
<p>Setting Location:</p>
<ul>
<li>Choose &#8220;Local&#8221;</li>
</ul>
<p>Teeth Code:</p>
<ul>
<li>US Market: Universal</li>
<li>All Others: FDI</li>
</ul>
<p>&nbsp;</p>
<p><img src="https://www.vatechamerica.com/uploads/faq/180919-124215.png" alt="" /></p>
<p>&nbsp;</p>
<hr />
<p>&nbsp;</p>
<p><u>Normal Configuration Method:</u></p>
<p>1. Click in the upper left hand corner the &#8220;EzDent-i&#8221; logo, from the drop down choose &#8216;Settings&#8217;</p>
<p>&nbsp;</p>
<p><img src="https://www.vatechamerica.com/uploads/faq/180919-114708.png" alt="" /></p>
<p>&nbsp;</p>
<p>2. Configure Settings Location &amp; Teeth Code On The General tab</p>
<p>&nbsp;</p>
<p>Settings Location:</p>
<ul>
<li>Ensure the local settings are set to &#8220;Local&#8221;</li>
</ul>
<p>Teeth Code:</p>
<ul>
<li>US Market: Universal</li>
<li>All Others: FDI</li>
</ul>
<p>&nbsp;</p>
<p><img src="https://www.vatechamerica.com/uploads/faq/180919-115048.png" alt="" /></p>
<p>&nbsp;</p>
<p>3. Configure EZDent-i server information by choosing the &#8220;Database&#8221; Tab.</p>
<p>&nbsp;</p>
<p>IP Settings</p>
<ul>
<li><u>For Workstations/Capture PC</u> If the database is on a remote server &#8211; click the &#8216;Search Server&#8221; button, from the listing choose the correct IP address of where the EzDent-i Server installation is located at.</li>
<li><u>For Server/Capture PC </u>&#8211; If the database is local typically such as have EzServer installed locally on a Server Install / Capture PC install, set the address to point to the local setting of : 127.0.0.1</li>
</ul>
<p>&nbsp;</p>
<p>Port Settings</p>
<p>Database PostgreSQL</p>
<ul>
<li>Typically the default port 5432 should go unchanged.</li>
<li>In the event the port number is changed for any reason in the EZserver configuration the port should be changed here as well to match.</li>
</ul>
<p>&nbsp;</p>
<p>Port Settings (File Manager)</p>
<ul>
<li>Typically the default port 55001 should go unchanged.</li>
<li>In the event the port number is changed for any reason in the EZserver configuration the port should be changed here as well to match.</li>
</ul>
<p>&nbsp;</p>
<p><em>Example of Remote Server Configuration:</em></p>
<p><img src="https://www.vatechamerica.com/uploads/faq/180919-115446.png" alt="" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>4. Once choosing the desired configuration; click OK, you will be prompted to ensure EZPicker (If used) is set correctly, click OK, restart the program and confirm conenction is now established.</p>
<p>&nbsp;</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/how-to-configure-ezdent-i-database-fileserver-settings/">How to Configure EZDent-i Database &#038; FileServer Settings</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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		<title>Windows/Server &#8211; Operating System Compatibility with Easy Dent 4</title>
		<link>https://www.greenct.com/faq/windows-server-operating-system-compatibility-with-easy-dent-4/</link>
		<pubDate>Mon, 10 Sep 2018 17:35:34 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2265</guid>
		<description><![CDATA[<p>Operating System Compatibility with Easy Dent 4 Since Easy Dent 4 utilizes Microsoft MSSQL server, the following listing has been created to guide your Certified IT consultant in advance of any upgrade. Before installing or moving existing database, the Database Backup Document should be reviewed. Have a final backup created...</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/windows-server-operating-system-compatibility-with-easy-dent-4/">Windows/Server &#8211; Operating System Compatibility with Easy Dent 4</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
				<content:encoded><![CDATA[<h3>Operating System Compatibility with Easy Dent 4</h3>
<p>Since Easy Dent 4 utilizes Microsoft MSSQL server, the following listing has been created to guide your Certified IT consultant in advance of any upgrade. Before installing or moving existing database, the <a href="https://greenct.com/faq/move-backup-easydent-4-database/">Database Backup Document</a> should be reviewed. Have a final backup created just in advance.</p>
<p><strong><u>Server Compatibility:</u></strong></p>
<p>The following Operating Systems have been identified as <u>supporting</u> the MSSQLSERVER &#8211; SQL Engine.</p>
<ul>
<li>Windows XP</li>
<li>Windows VIsta</li>
<li>Windows 7</li>
<li>All Server Editions Up to Server 2012</li>
</ul>
<p>The following Operating Systems have been identified as <u>not supporting </u>the MSSQLSERVER &#8211; SQL Engine.</p>
<ul>
<li>Windows 10</li>
<li>All Server editions after 2012 edition.</li>
</ul>
<p><u><strong>Workstations:</strong></u></p>
<p>The following Operating Systems have been identified to be <u>operational</u> as a workstation type &#8216;viewing&#8217; PC&#8217;, typically chair side, operatory, and other workstation type.</p>
<ul>
<li>Windows XP</li>
<li>Windows 7</li>
<li>Windows Vista</li>
<li>Windows 8*</li>
<li>Windows 10*</li>
</ul>
<p>*On Screen Keyboard may not work, however all other general functionality working normally. Requires &#8216;Run as Admin&#8217; for all Executables.</p>
<p><strong>NOTICE: </strong>Vatech is not able to guarantee any upgrade to any windows platform other than &#8216;as delivered by manufacture&#8217; due to changes or updates to Windows* by Microsoft with out notice at any given time due to changes out side of manufacture control.</p>
<p>Any upgrade or Update windows platform should be carefully managed by <strong>Certified IT</strong> <strong>Consultant</strong> in accordance with Manufacture specifications and suggestions. Failure to comply or deviation might cause potential stability issues or undesired failures.</p>
<p>Always retain Original Capture PC and Hard Drive in its entirety in case of upgrade failure to reversion of the system and retention.</p>
<p>In some cases limited functionality might occur, such as twain, direct integration and other such which was originally designed to operate in the previous platform. In those cases we are unable to provide functionality.</p>
<p>Once the upgrade or update is completed, It is strongly advised that any upgrade a certified IT professional creates a &#8216;clone&#8217; copy of the working hard drive in case of failure due to such updates or changes out side of our control.</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/windows-server-operating-system-compatibility-with-easy-dent-4/">Windows/Server &#8211; Operating System Compatibility with Easy Dent 4</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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		<title>EzDent-i/Ez3D-i: Failed to Register</title>
		<link>https://www.greenct.com/faq/ezdent-i-ez3d-i-failed-to-register/</link>
		<pubDate>Thu, 16 Aug 2018 20:43:19 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2261</guid>
		<description><![CDATA[<p>In most cases, this error will show when the Windows or network firewall blocks the registration of EzDent-i or Ez3D-i. Usually, turning off or disabling the firewall will allow the registration to proceed. In the event that the firewall is not able to be turned off, please have...</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/ezdent-i-ez3d-i-failed-to-register/">EzDent-i/Ez3D-i: Failed to Register</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>In most cases, this error will show when the Windows or network firewall blocks the registration of EzDent-i or Ez3D-i. Usually, turning off or disabling the firewall will allow the registration to proceed. In the event that the firewall is not able to be turned off, please have your IT or Network admin contact Vatech support to add an exception to the host file.</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/ezdent-i-ez3d-i-failed-to-register/">EzDent-i/Ez3D-i: Failed to Register</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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		<title>Ez3D-i Benefits of Higher Hardware Capability Requirement</title>
		<link>https://www.greenct.com/faq/ez3d-i-benefits-of-higher-hardware-capability-requirement/</link>
		<pubDate>Tue, 31 Jul 2018 20:33:35 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2260</guid>
		<description><![CDATA[<p>Why does Ez3D-i require high end processing ability, typically what benefits are achieved? Consultation / patient education videos STL overlay CBCT comparison – 3D-i allows you to overlay two CBCT’s – pre and post op scans Smart clipping Sinus lift analysis Crown simulation Guide path simulation 3D pan...</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/ez3d-i-benefits-of-higher-hardware-capability-requirement/">Ez3D-i Benefits of Higher Hardware Capability Requirement</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>Why does Ez3D-i require high end processing ability, typically what benefits are achieved?</p>
<ul>
<li>Consultation / patient education videos</li>
<li>STL overlay</li>
<li>CBCT comparison – 3D-i allows you to overlay two CBCT’s – pre and post op scans</li>
<li>Smart clipping</li>
<li>Sinus lift analysis</li>
<li>Crown simulation</li>
<li>Guide path simulation</li>
<li>3D pan with windowed cross sectional detail analysis</li>
<li>360 degree rotational view in 3D pan view</li>
<li>TMJ analysis</li>
<li>Auto separation of the condyle &amp; fossa</li>
<li>Patient reporting feature</li>
<li>And much more to list!</li>
</ul>
<div></div>
<div>Typically, Ez3D-i case presentation to the patient will increase the odds of treatment plan acceptance.  Ez3D-i offers tools and demonstration videos included to better assist in presenting to the patient.</div>
<div></div>
<div>Some common factors that arise in most dental offices day to day:</div>
<div></div>
<ol>
<li>Patient does not think the problem is big enough or bad enough to do anything about it (especially if there is no pain involved).</li>
<li>Patient does not understand the problem</li>
<li>Patient does not trust what they are being told</li>
</ol>
<div></div>
<div>The beauty of the CBCT is that it resolves all of those obstacles as you can show, explain, and educate the patient with the 3D software.  Ez3D-i will be easier to learn and navigate, which is essential to providing comprehensive patient care.</div>
<div></div>
<div></div>
<div>In conclusion, improved hardware is needed for next generation software; to include all these great features. This will aid a practice in their treatment planning. It also highly increases professional treatment presentations to the patient with clear understanding.</div>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/ez3d-i-benefits-of-higher-hardware-capability-requirement/">Ez3D-i Benefits of Higher Hardware Capability Requirement</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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		<title>Can I Twain Special Features Like Auto Pan and Insight Pano into 3rd Party IMS Software?</title>
		<link>https://www.greenct.com/faq/can-i-twain-special-features-like-auto-pan-and-insight-pano-into-3rd-party-ims-software/</link>
		<pubDate>Fri, 13 Jul 2018 20:19:13 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2200</guid>
		<description><![CDATA[<p>Can I Twain Special Features Like Auto Pan and Insight Pano into 3rd Party IMS Software? Written on Jul 11, 2018 Auto Pano &#38; Insight Pano are special native modalities that require the use of EzDent-i for full functionality. These exclusive modes are not able to captured and...</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/can-i-twain-special-features-like-auto-pan-and-insight-pano-into-3rd-party-ims-software/">Can I Twain Special Features Like Auto Pan and Insight Pano into 3rd Party IMS Software?</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
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<div class="page-title">
<h1>Can I Twain Special Features Like Auto Pan and Insight Pano into 3rd Party IMS Software?</h1>
<h6>Written on Jul 11, 2018</h6>
</div>
</div>
<div class="row">
<div class="col col-12 content">
<p>Auto Pano &amp; Insight Pano are special native modalities that require the use of EzDent-i for full functionality. These exclusive modes are not able to captured and saved into twain* 3rd party software.</p>
<p>&nbsp;</p>
<p>Vatech recommends that you twain only Standard 2D Pano/Ceph images into 3rd party IMS software. All other modes including Auto Pano and Insight must remain in the native software EzDent-i.</p>
</div>
</div>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/can-i-twain-special-features-like-auto-pan-and-insight-pano-into-3rd-party-ims-software/">Can I Twain Special Features Like Auto Pan and Insight Pano into 3rd Party IMS Software?</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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		<title>How to Configure Ez3D-i Auto BL/LB, Auto Flip Settings in Section View</title>
		<link>https://www.greenct.com/faq/how-to-configure-ez3d-i-auto-bl-lb-auto-flip-settings-in-section-view/</link>
		<pubDate>Fri, 13 Jul 2018 20:00:13 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2198</guid>
		<description><![CDATA[<p>How to Configure Ez3D-i Auto BL/LB, Auto Flip Settings in Section View Written on Jul 6, 2018 Having Ez3D-i open, click &#8220;Settings&#8221; &#62; View Tab &#62;2D View &#62; select Curve &#62; BL/LB Display Option &#160; &#160; From the Section tab, click on Change Layout; select any layout that...</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/how-to-configure-ez3d-i-auto-bl-lb-auto-flip-settings-in-section-view/">How to Configure Ez3D-i Auto BL/LB, Auto Flip Settings in Section View</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
				<content:encoded><![CDATA[<div class="row">
<div class="page-title">
<h1>How to Configure Ez3D-i Auto BL/LB, Auto Flip Settings in Section View</h1>
<h6>Written on Jul 6, 2018</h6>
</div>
</div>
<div class="row">
<div class="col col-12 content">
<p>Having Ez3D-i open, click &#8220;Settings&#8221; &gt; View Tab &gt;2D View &gt; select Curve &gt; BL/LB Display Option</p>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/GetFileAttachment.jpg" /></p>
<p>&nbsp;</p>
<p>From the Section tab, click on Change Layout; select any layout that has <strong>MPR window</strong>:</p>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/GetFileAttachment.png" /></p>
<p>&nbsp;</p>
<p>Set the reference point for the auto flip by sliding the Green Triangle to the desired location(slider):</p>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/GetFileAttachment-1.jpg" /></p>
<p>&nbsp;</p>
<p>Now you should see the image auto flip in the sectional, as you slide the red vertical line in the Panorama window in both directions(L/R):</p>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/GetFileAttachment-1.png" /></p>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/GetFileAttachment-2.png" /></p>
</div>
</div>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/how-to-configure-ez3d-i-auto-bl-lb-auto-flip-settings-in-section-view/">How to Configure Ez3D-i Auto BL/LB, Auto Flip Settings in Section View</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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		<title>Quick Guide for Using Ez3D-i Simple Viewer Original and Simple Viewer Lite</title>
		<link>https://www.greenct.com/faq/quick-guide-for-using-ez3d-i-simple-viewer-original-and-simple-viewer-lite/</link>
		<pubDate>Mon, 25 Jun 2018 21:52:44 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2186</guid>
		<description><![CDATA[<p>Quick Guide for Using Ez3D-i Simple Viewer Original and Simple Viewer Lite Written on Jun 19, 2018 Locating the Data Set To start the CD Viewer software you will need to first locate the sent data sets, either sent by CD/DVD, USB drive, or download depending on transport...</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/quick-guide-for-using-ez3d-i-simple-viewer-original-and-simple-viewer-lite/">Quick Guide for Using Ez3D-i Simple Viewer Original and Simple Viewer Lite</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
				<content:encoded><![CDATA[<div class="row">
<div class="page-title">
<h1>Quick Guide for Using Ez3D-i Simple Viewer Original and Simple Viewer Lite</h1>
<h6>Written on Jun 19, 2018</h6>
</div>
</div>
<div class="row">
<div class="col col-12 content">
<p><u>Locating the Data Set</u></p>
<p>To start the CD Viewer software you will need to first locate the sent data sets, either sent by CD/DVD, USB drive, or download depending on transport method.</p>
<ul>
<li>If CD/DVD was sent; simply insert into the CD/DVD into the CD/DVD drive of the pc. If an auto play window appears simply click the Run for the <em><strong>Simple Viewer Launcher</strong>, and skip to <u>Choosing Viewer Type </u></em>section below.</li>
<li>In some cases, depending on how your auto play is setup in your PC; you might be prompted to open the disk to view the files instead as shown below.</li>
<li>If opening from USB or other external drive, simply browse to the file directory/drive as shown below</li>
<li>If downloading from FTP; please ensure the data set is downloaded to the PC locally and extracted if zipped and accessible as shown below.</li>
</ul>
<p>&nbsp;</p>
<p><u>Launching Simple Viewer</u></p>
<p>For this example guide section, all locations will be the &#8220;Test&#8221; folder as shown below.</p>
<ul>
<li>Using the file path shown below, run the <em>SimpleViewerLauncher .exe</em>.</li>
</ul>
<p><img src="https://vatechamerica.com/uploads/faq/CD%20Viewer.png" alt="" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><u>Choosing Viewer Type</u></p>
<p>Once the Simple Viewer Launcher opens you will have the Simple Viewer Launcher splash screen.</p>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/180619-133915.png" alt="" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Opening the <strong><em>Simple Viewer Original </em></strong>will open the native Ez3D-i viewer software.</p>
<p><em>Note: Increased system requirements exist as noted on the viewer select screen. Minimum Graphics Processing Unit or &#8220;GPU&#8221; or graphics card required, is the NVIDIA GeForce GT 720 or higher to use the next generation viewer. Use this when higher performance systems meeting the specifications are in use and when there are projects being included by the sending site.</em></p>
<p><em>If GPU <span style="text-decoration: underline;">does</span> meet the requirement, the software will open the Ez3D-i Simple Viewer Original.</em></p>
<p><em>If GPU <span style="text-decoration: underline;">does not</span> meet the requirement use the Simple Viewer Lite instead.</em></p>
<p><em><img src="https://vatechamerica.com/uploads/faq/be8402ea487176edb548d3f61ec826ca.png" alt="" /></em></p>
<p>Opening the <strong><em>Simple Viewer Lite</em></strong> &#8211; will open a lighter version that does not require as high of a performance system; however it is limited to only displaying and viewing the dicom. Any previous case work up sent by the originating office will not work with Simple Viewer Lite.</p>
<p>&nbsp;</p>
<ul>
<li>When opening the Simple Viewer, If matching version of Ez3D Plus is already installed the software will open the viewer normally.</li>
<li>If previous version or no version is installed, an installation will start and will be required to view the dicom data.</li>
<li>Click <em>Next </em>to start the installation.</li>
</ul>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/180619-132654.png" alt="" /></p>
<p>If no version of <em>Ez3D Plus CD </em><em>Viewer </em>program is installed, you will be prompted by the following message indicating that you will need to install the CDViewer.</p>
<ul>
<li>Click the <em>Yes </em>button to proceed with the installation.</li>
</ul>
<p><img src="https://vatechamerica.com/uploads/faq/180619-134643.png" alt="" /></p>
<p>&nbsp;</p>
<p>If a previous version of <em>Ez3D Plus CD Viewer</em> program is already installed, you might be prompted by the following message indicating that you will need to upgrade.</p>
<ul>
<li>Click the <em>Yes </em>button to proceed with the upgrade.</li>
</ul>
<p><img src="https://vatechamerica.com/uploads/faq/180619-132903.png" alt="" /></p>
<ul>
<li>Click<em> Install </em>to proceed.</li>
</ul>
<p><img src="https://vatechamerica.com/uploads/faq/180619-134814.png" alt="" /></p>
<p>&nbsp;</p>
<p>The installation will now proceed normally. Do not close or exit the windows during this process.</p>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/180619-134922.png" alt="" /></p>
<p>&nbsp;</p>
<p>Once completed, simply click the <em>Finish </em>button.</p>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/180619-135026.png" alt="" /></p>
<p>&nbsp;</p>
<p>Once the installation has completed and the <em>Finish </em>button is clicked in the previous screenshot; the Ez3D Plus Simple viewer will start automatically. If it does not, relaunch SimpleViewerLauncher.exe in the first steps to start the process over.</p>
<p><img src="https://vatechamerica.com/uploads/faq/180619-135220.png" alt="" /></p>
<p>&nbsp;</p>
</div>
</div>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/quick-guide-for-using-ez3d-i-simple-viewer-original-and-simple-viewer-lite/">Quick Guide for Using Ez3D-i Simple Viewer Original and Simple Viewer Lite</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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		<title>How to Burn or Export Surface Model Using Ez3D-i</title>
		<link>https://www.greenct.com/faq/how-to-burn-or-export-surface-model-using-ez3di/</link>
		<pubDate>Mon, 25 Jun 2018 19:30:23 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2184</guid>
		<description><![CDATA[<p>How to burn or Export Surface Model using Ez3D-i Written on Jun 19, 2018 Open the Menu by clicking Main Menu button. Click the Export Surface Model button. &#160; Select the format of the file, quality, and option to export. File Format: Choose the file format when exporting data, between Binary and...</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/how-to-burn-or-export-surface-model-using-ez3di/">How to Burn or Export Surface Model Using Ez3D-i</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
				<content:encoded><![CDATA[<div class="row">
<div class="page-title">
<h1>How to burn or Export Surface Model using Ez3D-i</h1>
<h6>Written on Jun 19, 2018</h6>
</div>
</div>
<div class="row">
<div class="col col-12 content">
<p>Open the Menu by clicking <em>Main</em> <em>Menu</em> button.</p>
<p><img src="https://vatechamerica.com/uploads/faq/180619-125320.png" alt="" /></p>
<p>Click the <em>Export Surface Model</em> button.</p>
<p><img src="https://vatechamerica.com/uploads/faq/180619-125407.png" alt="" /></p>
<p>&nbsp;</p>
<p>Select the format of the file, quality, and option to export.</p>
<ul>
<li>File Format: Choose the file format when exporting data, between Binary and ASCII &#8211; based on needs of the receiving party.</li>
<li>Smoothing: Smooth surface when exporting CT files with the selected level.</li>
<li>File Size: Reduce file size to the selected percentage when exporting CT Files</li>
<li>Export Data: Select data type to be included in the exported data &#8211; based on needs of the receiving party.</li>
<li>ISO Value: Adjust areas of ISO surface rendering.</li>
</ul>
<p>Click the <em>OK </em>button and the dialog to set a file name and the path appears as follows &#8211; choose the location normally in the windows browser window to save the files too.</p>
<p>&nbsp;</p>
<p><img src="https://vatechamerica.com/uploads/faq/180619-125731.png" alt="" /></p>
<p>&nbsp;</p>
<p>Input the name of the file and select the file type to save, and click <em>OK </em>to start the process; the following windows appear and progress normally as shown:</p>
<p><img src="https://vatechamerica.com/uploads/faq/180619-125850.png" alt="" /> <img src="https://vatechamerica.com/uploads/faq/180619-125915.png" alt="" /></p>
<p>&nbsp;</p>
<p>When exporting is completed, the progress bar disappears, and the program will be available to use again. Close and locate the file path selected during the saving steps above.</p>
<p>You can either burn to a CD / DVD normally through Windows or save to FTP or other USB Media device.</p>
</div>
</div>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/how-to-burn-or-export-surface-model-using-ez3di/">How to Burn or Export Surface Model Using Ez3D-i</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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		<title>How do I get the Open Dental Bridge working with Easydent4 or EzDenti?</title>
		<link>https://www.greenct.com/faq/how-do-i-get-the-open-dental-bridge-working-with-easydent4-or-ezdenti/</link>
		<pubDate>Fri, 01 Jun 2018 20:15:10 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2168</guid>
		<description><![CDATA[<p>OpenDental supports bridging to both Easydent4 as well as EzDent-i. Please consult with your qualified IT consultant or OpenDental support,. the following guide is provided as a reference only and subject to change with out notice. Open &#8211; OpenDental software &#8211; be sure you are logged in as...</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/how-do-i-get-the-open-dental-bridge-working-with-easydent4-or-ezdenti/">How do I get the Open Dental Bridge working with Easydent4 or EzDenti?</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>OpenDental supports bridging to both Easydent4 as well as EzDent-i. Please consult with your qualified IT consultant or OpenDental support,. the following guide is provided as a reference only and subject to change with out notice.</p>
<ul>
<li>Open &#8211; OpenDental software &#8211; be sure you are logged in as an administrator account.</li>
<li>In the main menu, click Setup, <a href="http://opendental.com/manual/programlinks.html">Program Links</a>. Double click on <strong>&#8216;EwooEZDent from www.ewoousa.com&#8217;</strong>.</li>
</ul>
<ul>
<li>Check the <strong>Enabled</strong> box.Verify the <strong>Path of file to open</strong>. This bridge also supports <em>EZDent-i</em><strong>.</strong> To run <em>EZDent-i</em>, replace the Path to open with:<strong>C:\Program Files (x86)\VATECH\EzDent-i\Bin\VTEzDent-iLoader32.exe.</strong></li>
<li>Double click on a row in <strong>Additional Properties</strong> to change settings.You can use the PatNum (enter 0) or ChartNum (enter 1) as the patient ID.</li>
<li>Set up a clickable bridge button.Under <strong>&#8216;Add a button to these toolbars</strong>&#8216;, highlight where to display the button.Enter the <strong>&#8216;Text on button</strong>&#8216;.(Optional) Import an image to show on the button (22 x 22 pixels).Click <strong>OK</strong>.<img src="https://vatechamerica.com/uploads/faq/180516-155639.png" alt="" /></li>
</ul>
<p>Note:<em> Use Local Path Override when trying to set up bridge on one workstation that has a different path then the one used above. Ex if Ezdent-I or Easydent 4 were installed in a different location path as these settings affect all Open Dental configurations. One setting for all PCs on network.</em></p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/how-do-i-get-the-open-dental-bridge-working-with-easydent4-or-ezdenti/">How do I get the Open Dental Bridge working with Easydent4 or EzDenti?</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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		<title>Tracker is not recognizing the twain driver.</title>
		<link>https://www.greenct.com/faq/tracker-is-not-recognizing-the-twain-driver/</link>
		<pubDate>Fri, 01 Jun 2018 20:03:36 +0000</pubDate>
		<dc:creator><![CDATA[benr]]></dc:creator>
		
		<guid isPermaLink="false">https://greenct.com/?post_type=faq&#038;p=2167</guid>
		<description><![CDATA[<p>First, make sure ALL twain settings are correct: Correct patientinfo.ini path and info Linkinfo.ini has the correct paths VATWAIN is configured properly (if used)Environment.ini and environment_twain.ini (if used) Second, test using Twacker To set up twain to work within Tracker, you must select the Twain Device CMD option when trying to acquire. To test, go to acquire and select Twain Device CMD...</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/tracker-is-not-recognizing-the-twain-driver/">Tracker is not recognizing the twain driver.</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
]]></description>
				<content:encoded><![CDATA[<p>First, make sure <strong><em><u>ALL</u></em></strong> twain settings are correct:</p>
<ul>
<li>Correct <em>patientinfo.ini</em> path and info</li>
<li><em>Linkinfo.ini</em> has the correct paths</li>
<li><em>VATWAIN</em> is configured properly (if used)<em>Environment.ini</em> and <em>environment_twain.ini</em> (if used)</li>
</ul>
<p>Second, test using <strong>Twacker</strong></p>
<p>To set up twain to work within <strong>Tracker</strong>, you must select the <strong><em>Twain Device CMD</em></strong> option when trying to acquire.</p>
<ul>
<li>To test, go to acquire and select <strong><em>Twain Device CMD</em></strong></li>
</ul>
<p><img src="https://vatechamerica.com/uploads/faq/180516-160019.png" alt="" /></p>
<p>To show that the twain is working, Tracker will have 2 indicators:</p>
<ul>
<li>Tracker must recognize the twain driver – <em>Marked with <strong>Red</strong></em></li>
<li>Tracker must also have the green check mark – <em>Marked with <strong>Blue</strong></em></li>
</ul>
<p>If selecting <strong><em>Twain Device CMD</em></strong> and tracker is not recognizing the twain driver, a reboot of the PC is necessary.</p>
<ul>
<li>Restarting <strong>Tracker</strong> will not fix the issue, must restart the whole PC</li>
</ul>
<p>After restarting, <strong>Tracker</strong> is still not recognizing the twain driver, use a different twain driver Please contact Vatech Support to change the twain DS File as shown below:</p>
<ul>
<li>VECapture_TWAIN – File size 336 KB</li>
<li>VECapture_TWAIN – File size 324 KB</li>
<li>TWAIN_VCaptureSW.ds</li>
</ul>
<p>Repeat the previous steps to test which twain driver works.</p>
<p>The post <a rel="nofollow" href="https://www.greenct.com/faq/tracker-is-not-recognizing-the-twain-driver/">Tracker is not recognizing the twain driver.</a> appeared first on <a rel="nofollow" href="https://www.greenct.com">GreenCT</a>.</p>
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